MS: NetShield\VirusScan exclusions needed on a Microsoft Exchange 2000 server running GroupShield 5.x for Exchange 2000

Goal and/or Problem Description:

• NetShield\VirusScan exclusions needed on a Microsoft Exchange 2000 server running GroupShield 5.x for Exchange 2000 Problem Environment
• McAfee NetShield 4.5 for Windows
• McAfee VirusScan Enterprise 7.0
• McAfee GroupShield 5.2 for Exchange
• McAfee GroupShield 5.0 for Exchange
• Microsoft Exchange 2000
• Microsoft Windows 2000

Solution:

On a Microsoft Exchange 2000 server running both GroupShield 5.x for Exchange 2000 and NetShield 4.5 or VirusScan Enterprise 7.0, the following exclusions must be added to the NetShield\VirusScan configuration:

Exclude the following GroupShield directories:

• For GroupShield 5.0 for Exchange 2000:

..\Program Files\Network Associates\GroupShield Exchange\i386\qtinewrk
(the quarantine work directory)

..\Program Files\Network Associates\GroupShield Exchange\i386\qtineext

..\Program Files\Network Associates\GroupShield Exchange\i386\Quarantine
(QTINE.MDB resides here; exclude for performance reasons)

..\Program Files\Network Associates\GroupShield Exchange\i386\Log
(LOGFILE.MDB resides here; exclude for performance reasons)


• For GroupShield 5.2 for Exchange 2000:

..\Program Files\McAfee\GroupShield Exchange\i386\qtinewrk
(the quarantine work directory)

..\Program Files\McAfee\GroupShield Exchange\i386\qtineext

..\Program Files\McAfee\GroupShield Exchange\i386\Quarantine
(QTINE.MDB resides here; exclude for performance reasons)

..\Program Files\McAfee\GroupShield Exchange\i386\Log
(LOGFILE.MDB resides here; exclude for performance reasons)

Exclude the following Exchange server directories:

NOTE: NetShield\VirusScan may cause performance and other issues with scanning of database files and transaction logs.

..\exchsrvr\mdbdata
(Information Store data)

..\exchsrvr\mtadata
(Message Transfer Agent data)

..\exchsrvr\mailroot
(STMP service work directories)

..\exchsrvr\srsdata
(site replication service data)

..\exchsrvr\ServerName.log\*.log
(exclude if message tracking is enabled; do not exclude the directory since it is shared)

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